Terms & Conditions

This agreement is between (hiring customers) and Advanced Towncars for the hire of a vehicle at the agreed times and subject to the following conditions:

  1. Payment can be made by Cash, Amex, Visa & Master Card credit cards, or electronic funds transfer. Corporate Accounts are Welcome
  2. Hire agreements can only be made by an adult 18 years of age or over. The hiring customer will be held responsible for the actions and conduct of all the passengers within their party Advanced Towncars reserves the right to terminate the charter agreement without refund if passengers become unruly or abusive.
  3. All vehicles are non-smoking. No food policy in cabin compartments also for all our vehicles.

   Should this condition be ignored the drivers are instructed to terminate the charter agreement.

  1. All passengers are required to wear seat belts in accordance with current laws.

    Carriage of children by prior agreement using the correct restraints.

  1. Changes to the schedule are communicated to Advanced Towncars both verbally and by email and Advanced Towncars will confirm the changes are acceptable.
  2. Drivers reserve the right to refuse passage to any venue that they deem unsafe for the vehicle or passengers.
  3. Overtime rates of per fifteen minutes or part there-of will be invoiced to the hiring customer where applicable.

    In some circumstances overtime cannot be added due to other commitments.

  1. Damage or soiling of the cars caused by the Client (including upholstery damage, spillage and soiling) will be charged to the hiring customer. The cleaning and sanitising fee for soiling is $200, damage is charged at cost.
  2. In the event of an unforeseen accident or breakdown before or during your event, we reserve the right to substitute an alternative vehicle to those booked.
  3. In the event of an unforeseen accident or breakdown during your event, Advanced Towncars will not be held liable for compensation beyond the cost of the car hire for the specific vehicle and time not in service. In all cases we will endeavour to do our best to keep you on time

Luggage Information

Please note capacity of vehicles when making an enquiry, as extra luggage cannot be carried in the passenger compartments of the vehicles for safety and insurance reasons.

 

A Trailer can be arranged at no charge for excess luggage. (Please advise on booking of vehicle if required )

Child Safety

We take the safety of all our passengers seriously, especially our youngest clients. We only fit Australian standards child safety restraints. For new born children up to 6 months we can fit your baby capsule or seat in any of our vehicles.

Baby Seats

Fixed front & rear facing seats as well as booster seats can be supplied upon request.

 

Note:

We do not operate or take bookings for Stretch Limousines or vehicles with a seating capacity required above 7 passengers.